Privacy Statement (EU)

This privacy statement was last updated on March 23, 2026, and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://odyssait.com/en. We recommend that you read this statement carefully. In our processing, we comply with the requirements of privacy legislation. That means, among other things, that:

  • We clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • We aim to limit our collection of personal data to only that which is required for legitimate purposes.;
  • We first request your explicit consent to process your personal data in cases requiring your consent;
  • We take appropriate security measures to protect your personal data and also require this from parties who process personal data on our behalf.;
  • We respect your right to access your personal data, or to have it corrected or deleted, at your request.

If you have any questions, or wish to know exactly what data we hold on you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations, which may include the following: (click to expand)

1.1 Contact – Via phone, post, email and/or webforms

For this purpose, we use the following data:

  • A first and last name
  • A home or other physical address, including street name and the name of a city or town
  • An email address
  • A telephone number
  • IP address

The basis on which we may process this data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.2 Payments

For this purpose, we use the following data:

  • A first and last name
  • A home or other physical address, including street name and the name of a city or town
  • An email address
  • A telephone number

The basis on which we may process this data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.3 Registering an account

For this purpose, we use the following data:

  • A first and last name
  • A home or other physical address, including street name and the name of a city or town
  • An email address
  • Account name or alias
  • A telephone number
  • Date of birth

The basis on which we may process this data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.4 To support services or products that a customer wishes to buy or has bought

For this purpose, we use the following data:

  • A first and last name
  • A home or other physical address, including street name and the name of a city or town
  • An email address
  • A telephone number
  • Date of birth

The basis on which we may process this data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.5 Deliveries

For this purpose, we use the following data:

  • A first and last name
  • A home or other physical address, including street name and the name of a city or town
  • An email address
  • A telephone number

The basis on which we may process this data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

3. Disclosure practices

We disclose personal information if required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation into a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a Data Processing Agreement with Google.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Websites of third parties

This privacy statement does not apply to third-party websites linked from our website. We cannot guarantee that these third parties will handle your personal data reliably or securely. We recommend that you read the privacy statements of these websites before using them.

6. Amendments to this privacy notice

We reserve the right to amend this privacy statement. We recommend that you consult this privacy statement regularly to stay informed of any changes. We will also actively inform you whenever possible.

7. Accessing and modifying your data

If you have any questions or would like to know what personal data we hold about you, please get in touch. You can contact us using the information below. You have the following rights:

  • You have the right to know why your personal data is required, what will happen to it, and how long it will be kept for.
  • Right of access: You have the right to access your personal data that we hold.
  • Right to rectification: you have the right to supplement, correct, or have your personal data deleted or blocked whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to data portability: you have the right to obtain and reuse your personal data for your own purposes across different services. You are entitled to receive your personal data from us and transmit it to another controller without hindrance.
  • Right to object: you may object to the processing of your data. We will comply with this, unless there are legitimate grounds for processing.

Please ensure that you always state clearly who you are, so that we can be certain that we do not modify or delete any data belonging to the wrong person.

8. Submitting a complaint

If you are not satisfied with how we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

Manon Routhiau
105 RUE PIERRE OLIVEAU, 85000 LA ROCHE-SUR-YON
France
Website https://odyssait.com/en
Email technique@ex.comouest-communication.com
Phone number: 0251203040

10. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form.

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